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172
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HICSS
2002
IEEE
105views Biometrics» more  HICSS 2002»
15 years 11 months ago
Towards a Tool Support for a Living Software Development Process
Change and evolution of business and technology imply change and evolution of development processes. Besides that for a certain enterprise or a project we will usually integrate e...
Michael Gnatz, Frank Marschall, Gerhard Popp, Andr...
IADIS
2004
15 years 7 months ago
Mastering the mystery through 'SAIQ' metrics of user experience in telecollaboration business systems
In the preparation of technology transition, the contextual and alternative definitions of the usability heuristics of multifaceted role of the best practice methodology of Teleco...
Venkatesh Mahadevan, Zenon Chaczko, Robin Braun
188
Voted
ESWA
2008
219views more  ESWA 2008»
15 years 6 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee
197
Voted
BPM
2009
Springer
157views Business» more  BPM 2009»
15 years 7 months ago
ProM: The Process Mining Toolkit
Nowadays, all kinds of information systems store detailed information in logs. Examples of such systems include classical workflow management systems (Staffware), ERP systems (SAP)...
Wil M. P. van der Aalst, Boudewijn F. van Dongen, ...
WSC
2001
15 years 7 months ago
Discrete simulation development for a proposed shipyard steel processing facility
This paper describes the efforts required to convert conceptual designs and undefined processes for a proposed advanced steel processing shipyard facility into a discrete event si...
Daniel L. Williams, Daniel A. Finke, Deborah J. Me...