: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
In today's industry, the design of software tests is mostly based on the testers' expertise, while test automation tools are limited to execution of pre-planned tests on...
We present a description of three different algorithms that use background knowledge to improve text classifiers. One uses the background knowledge as an index into the set of tra...
It is estimated that over 90% of all new information produced in the world is being stored on magnetic media, most of it on hard disk drives. Despite their importance, there is re...
Current developments show that tomorrow’s information systems and applications will no longer be based on monolithic architectures that encompass all the functionality. Rather, t...