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» Generative models for ticket resolution in expert networks
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CONEXT
2010
ACM
13 years 8 months ago
NEVERMIND, the problem is already fixed: proactively detecting and troubleshooting customer DSL problems
Traditional DSL troubleshooting solutions are reactive, relying mainly on customers to report problems, and tend to be labor-intensive, time consuming, prone to incorrect resoluti...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...
NAACL
2003
14 years 6 days ago
Automatic Extraction of Semantic Networks from Text using Leximancer
Leximancer is a software system for performing conceptual analysis of text data in a largely language independent manner. The system is modelled on Content Analysis and provides u...
Andrew E. Smith
PAMI
2002
112views more  PAMI 2002»
13 years 10 months ago
Recognizing Handwritten Digits Using Hierarchical Products of Experts
The product of experts learning procedure [1] can discover a set of stochastic binary features that constitute a nonlinear generative model of handwritten images of digits. The qua...
Guy Mayraz, Geoffrey E. Hinton
KDD
2007
ACM
178views Data Mining» more  KDD 2007»
14 years 11 months ago
Real-time ranking with concept drift using expert advice
In many practical applications, one is interested in generating a ranked list of items using information mined from continuous streams of data. For example, in the context of comp...
Hila Becker, Marta Arias
SIGUCCS
2000
ACM
14 years 3 months ago
Automating Residence Hall Internet Signups
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
John R. Miller, Tom Peterson