This paper describes a question answering system that is designed to capitalize on the tremendous amount of data that is now available online. Most question answering systems use ...
Susan T. Dumais, Michele Banko, Eric Brill, Jimmy ...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Ontology learning integrates many complementary techniques, including machine learning, natural language processing, and data mining. Specifically, clustering techniques facilitat...
This paper aims to detect users generating spam reviews or review spammers. We identify several characteristic behaviors of review spammers and model these behaviors so as to dete...
In this paper, we aim to estimate the similarity between users according to their GPS trajectories. Our approach first models a user’s GPS trajectories with a semantic location ...