Contemporary work increasingly involves interacting with strangers in technology-mediated environments. In this context, we come to rely on digital artifacts to infer characterist...
N. Sadat Shami, Kate Ehrlich, Geri Gay, Jeffrey T....
This paper explores the use of two complementary approaches, each stemming from Personal Construct Theory (PCT), to investigate the interdependence of organizations and informatio...
Laurence Brooks, Christopher J. Davis, Mark Lycett
Two groups of 8 participants experimented two enhancements of standard online help for the general public during one hour: adaptive proactive (AP) assistance and multimodal user su...
Traditional online social network sites use a single monolithic "friends" relationship to link users. However, users may have more in common with strangers, suggesting t...
Most digital libraries (DLs) necessarily focus on the complex issues that arise when library collections are freed from their physical anchors in buildings and on paper. Typical i...