Error logs are a fruitful source of information both for diagnosis as well as for proactive fault handling ? however elaborate data preparation is necessary to filter out valuable...
Location, presence and messaging services provide the essential ingredients for emerging information and communications services. Nevertheless, the users are concerned about revea...
Twitter—a microblogging service that enables users to post messages (“tweets”) of up to 140 characters—supports a variety of communicative practices; participants use Twit...
Shifts in the culture of civic engagement, technologies and practices surrounding social media, and pressure from political leaders have ignited a movement amongst gov’t agencie...
—Radical change is needed in today’s organizations. While e-mail, instant messaging, wikis, prediction markets, and the like have proliferated across myriad sectors, the fundam...
Taemie Kim, Daniel Olguin Olguin, Benjamin N. Wabe...