The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
Free/open source software (F/OSS) development projects are growing at a rapid rate. Globally dispersed virtual communities with large groups of software developers contribute time...
With computer systems becoming ever larger and more complex, the cost and effort associated with their construction is increasing and the systems are now sufficiently complex that...
System administrators work with many different tools to manage and fix complex hardware and software infrastructure in a rapidly paced work environment. Through extensive field st...
Eser Kandogan, Eben M. Haber, Rob Barrett, Allen C...
Domain ontology building is one of the most critical activities required in Semantic Web applications. The task must be performed by domain experts, who do not (generally) have the...
Fulvio D'Antonio, Michele Missikoff, Francesco Tag...