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SIGUCCS
2003
ACM
14 years 1 months ago
2003
ACM
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
CHI
2005
ACM
14 years 9 months ago
2005
ACM
In this paper we introduce the idea of organizing systems. Through a number of examples from an ongoing ethnographic study of family life, we suggest that organizing systems come ...
PDC
2004
ACM
14 years 2 months ago
2004
ACM
Most experiments with participative design are with small scale, stand alone and not very strategic applications of ICT in organizations. However, modern ICT applications are incr...
DIGRA
2005
Springer
14 years 2 months ago
2005
Springer
Academics and industry professionals alike have long been interested in developing a nuanced and empirically sound typography of online gamers. Designers and engineers are aware o...
ACMICEC
2007
ACM
14 years 18 days ago
2007
ACM
Purchasing decisions are often strongly influenced by people who the consumer knows and trusts. Moreover, many online shoppers tend to wait for the opinions of early adopters befo...