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ECIS
2003
13 years 11 months ago
An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspec
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Weiquan Wang, Izak Benbasat
KBS
2007
100views more  KBS 2007»
13 years 9 months ago
A retraining methodology for enhancing agent intelligence
Data mining has proven a successful gateway for discovering useful knowledge and for enhancing business intelligence in a range of application fields. Incorporating this knowledg...
Andreas L. Symeonidis, Ioannis N. Athanasiadis, Pe...
COLING
2002
13 years 9 months ago
A Reliable Approach to Automatic Assessment of Short Answer Free Responses
This paper discusses an innovative approach to the computer assisted scoring of student responses in WebLAS (web-based language assessment system)- a language assessment system de...
Lyle F. Bachman, Nathan Carr, Greg Kamei, Mikyung ...
SAC
2008
ACM
13 years 9 months ago
Exploring social annotations for web document classification
Social annotation via so-called collaborative tagging describes the process by which many users add metadata in the form of unstructured keywords to shared content. In this paper,...
Michael G. Noll, Christoph Meinel
NLDB
2005
Springer
14 years 3 months ago
The Role of Word Sense Disambiguation in Automated Text Categorization
Abstract. Automated Text Categorization has reached the levels of accuracy of human experts. Provided that enough training data is available, it is possible to learn accurate autom...
José María Gómez Hidalgo, Man...