: Defect classification can improve product quality and motivate process improvement. Several defect classification schemes have been developed and used with good results in softwa...
Pointing is a fundamental enabling operation for human-computer interaction across a broad spectrum of scenarios. The paper presents a study exploring how to develop a pointing sy...
Online training and support objects can be difficult and timeconsuming to create. Written words are often ignored by users who want someone to show them a procedure. Viewlets are ...
In this article we propose the concept of relevance criteria profiles, which provide a global view of user behaviour in judging the relevance of retrieved information. We further p...
Level of Web experience is often a factor for which researchers attempt to control while conducting experimental studies on Web usability. It is typically measured by some means o...
Ann Chadwick-Dias, Donna P. Tedesco, Thomas S. Tul...