HCI endeavors to create human-centered computer systems, but underlying technological infrastructures often stymie these efforts. We outline three specific classes of user experie...
W. Keith Edwards, Mark W. Newman, Erika Shehan Poo...
The blogosphere is changing how people experience war and conflict. We conducted an analysis of 125 blogs written by Iraqi citizens experiencing extreme disruption in their countr...
My research examines the practical and social impact of technology on the urban homeless. To accomplish this, I have conducted interviews with the homeless to understand how techn...
The attention economy motivates participation in peerproduced sites on the Web like YouTube and Wikipedia. However, this economy appears to break down at work. We studied a large ...
Sarita Yardi, Scott A. Golder, Michael J. Brzozows...
Stories help us structure our perception of a complex reality. Stories told in a workplace context also help to preserve knowledge of the organization, which is especially importa...