Video storytelling as mediation of organizational learning

Stories help us structure our perception of a complex reality. Stories told in a workplace context also help to preserve knowledge of the organization, which is especially important in temporary, but reoccurring organizations. This paper presents an approach of dealing with the problem of digitally mediating learning in such an organization. We present an ethnographic study of a festival organization, in which we view workplace learning in terms of communities of practice [17].Then, we report the design of a video storytelling booth and a user study of this in a natural setting. Finally, we discuss the role it plays in the context of the festival organization. The purpose of the video storytelling booth is to make volunteer festival workers’ roles visible by recording personal accounts of their work within the organization on video. The analysis of video clips produced by festival workers partly confirm features of the organization identified in the ethnographic study, but they also...

• Type: Conference
• Year: 2006
• Where: NORDICHI
• Authors: Cecilia Katzeff, Vanessa Ware
• Keywords: Ethnographic Study, Festival Organization, Human Computer Interaction, NORDICHI 2006, Video Storytelling Booth