Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...
In this paper, we describe an interface for browsing and skipping digital video content in a consumer setting; that is, sitting and watching television from a couch using a standa...
Steven M. Drucker, Asta Glatzer, Steven De Mar, Cu...
We report on a diary study of how and why knowledge workers use the World Wide Web. By examining in detail a complete two-day set of Web activities from each of 24 people, we cons...
A growing social problem in the U.S., and elsewhere, is supporting older adults who want to continue living independently, as opposed to moving to an institutional care setting. O...
Elizabeth D. Mynatt, Jim Rowan, Sarah Craighill, A...
Many people do not read easily. They may have an impairment such as a visual problem. They may be reading in stressful conditions or poor light, or perhaps they are reading in a s...