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PUC
2008
109views more  PUC 2008»
13 years 8 months ago
Adapting paper prototyping for designing user interfaces for multiple display environments
A multiple display environment (MDE) networks personal and shared devices to form a virtual workspace, and designers are just beginning to grapple with the challenges of developing...
Brian P. Bailey, Jacob T. Biehl, Damon J. Cook, He...
BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 9 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
WWW
2006
ACM
14 years 9 months ago
Retroactive answering of search queries
Major search engines currently use the history of a user's actions (e.g., queries, clicks) to personalize search results. In this paper, we present a new personalized service...
Beverly Yang, Glen Jeh
CSCW
2006
ACM
14 years 3 months ago
tagging, communities, vocabulary, evolution
A tagging community’s vocabulary of tags forms the basis for social navigation and shared expression. We present a user-centric model of vocabulary evolution in tagging communit...
Shilad Sen, Shyong K. Lam, Al Mamunur Rashid, Dan ...
NIME
2004
Springer
107views Music» more  NIME 2004»
14 years 2 months ago
Evolving Tooka: from Experiment to Instrument
The Tooka was created as an exploration of two person instruments. We have worked with two Tooka performers to enhance the original experimental device to make a musical instrumen...
Sidney Fels, Linda Kaastra, Sachiyo Takahashi, Gra...