73 search results - page 6 / 15 » Identifying issues in customer relationship management at Me... |
ECIS
2004
13 years 8 months ago
2004
The implementation of technology and, in particular, eCommerce technologies has had unforeseen consequences for the relationship between managers and employees. To be able to oper...
EMISA
2005
Springer
14 years 7 days ago
2005
Springer
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
ECIS
2003
13 years 8 months ago
2003
In the complex and dynamic environment of electronic marketplaces, organisations need to identify the issues that will impact on their identification and realisation of benefits. ...
ICSE
2003
IEEE-ACM
13 years 12 months ago
2003
IEEE-ACM
Architectural considerations play a key role in the success of any software-based development project. Architecture evaluation is an early risk reduction method for identifying ri...
ACMICEC
2007
ACM
13 years 10 months ago
2007
ACM
Purchasing decisions are often strongly influenced by people who the consumer knows and trusts. Moreover, many online shoppers tend to wait for the opinions of early adopters befo...