Sciweavers

111 search results - page 11 / 23
» Improving Service Operation Performance by a Cross-Industry ...
Sort
View

Publication
511views
15 years 5 months ago
Modeling Transit Trip Time using Archived Bus Dispatch System Data.
Transit travel time and operating speed influence service attractiveness, operating cost, and system efficiency. The objective of this paper is to estimate the values of parameters...
R. L. Bertini, A. M. El-Geneidy
WSC
2001
13 years 8 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
WSC
2000
13 years 8 months ago
Applications of business process simulation and lean techniques in British Telecommunications PLC
Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...
UM
2009
Springer
14 years 1 months ago
Performance Evaluation of a Privacy-Enhancing Framework for Personalized Websites
Abstract. Reconciling personalization with privacy has been a continuing interest in the user modeling community. In prior work, we proposed a dynamic privacy-enhancing user modeli...
Yang Wang 0005, Alfred Kobsa
ISORC
2008
IEEE
14 years 1 months ago
On Safe Service-Oriented Real-Time Coordination for Autonomous Vehicles
The performance of autonomous vehicles could be drastically improved if ad-hoc networking and suitable real-time coordination is employed to optimize and improve the joint behavio...
Basil Becker, Holger Giese