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IRI
2007
IEEE
14 years 1 months ago
The Software Reuse Working Group: A Case Study in Fostering Reuse
Packaging software assets for reuse can improve the potential for others to adopt the software. Packaging the software with appropriate documentation and other resources can facil...
Ryan Gerard, Robert R. Downs, James J. Marshall, R...
HICSS
2005
IEEE
176views Biometrics» more  HICSS 2005»
14 years 1 months ago
Architecture for Customer Relationship Management Approaches in Financial Services
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
HICSS
1999
IEEE
78views Biometrics» more  HICSS 1999»
13 years 11 months ago
A Structured Transformation Approach for Legacy Information Systems - A Cash Receipts/Reimbursements Example
Legacy information systems are difficult to transform into the new or upgraded information systems. Part of the reason is being the incompatibility and the unscalability between t...
Jia-Lang Seng, Wayne Tsai
IKE
2003
13 years 8 months ago
The Research of the Development of an Intelligent Knowledge Service Model
Traditional knowledge management mechanism focused on the re-usage of knowledge library. However, it lacks the ability of knowledge innovation and co-creation. Meanwhile, employee...
Bih-Yaw Shih
EDOC
2007
IEEE
14 years 1 months ago
An Analysis Framework for Mobile Workforce Automation
In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...
Volker Gruhn, André Köhler