Packaging software assets for reuse can improve the potential for others to adopt the software. Packaging the software with appropriate documentation and other resources can facil...
Ryan Gerard, Robert R. Downs, James J. Marshall, R...
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
Legacy information systems are difficult to transform into the new or upgraded information systems. Part of the reason is being the incompatibility and the unscalability between t...
Traditional knowledge management mechanism focused on the re-usage of knowledge library. However, it lacks the ability of knowledge innovation and co-creation. Meanwhile, employee...
In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...