in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
Designing concepts for new mobile services and devices, poses several challenges to the design. We consider user participation as a way to address part of the challenges. We show ...
: Games play a dual role: they test the player’s competence, and at the same time provide learning opportunities. They offer a simple form of a reward – the pleasure of playing...
Srinivasan Ramani, Venkatagiri Sirigiri, Nila Lohi...
Educational games may be particularly suited to teaching social learning skills with virtual humans. We investigate the importance of social goals and engaging social interactions ...
The goal of this paper is to study pricing of differentiated services and its impact on the choice of service priority at equilibrium. We consider both TCP connections as well as n...
Eitan Altman, Dhiman Barman, Rachid El Azouzi, Dav...