Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
The Aviation Safety Reporting System collects voluntarily submitted reports on aviation safety incidents to facilitate research work aiming to reduce such incidents. To effectivel...
Muhammad Arshad Ul Abedin, Vincent Ng, Latifur Kha...
The spectral properties of the incidence matrix of the communication graph are exploited to provide solutions to two multiagent control problems. In particular, we consider the pr...
In this contribution we transfer a customer purchase incidence model for consumer products which is based on Ehrenberg's repeat-buying theory to Web-based information products...
Andreas Geyer-Schulz, Michael Hahsler, Maximillian...
Mass causality incidents generate a sequence of response events from the emergency services, requiring the allocation and use of resources in a timely fashion. In this paper we de...
Marcus Lucas da Silva, Vassilis Kostakos, Mitsuji ...