Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Ontology learning integrates many complementary techniques, including machine learning, natural language processing, and data mining. Specifically, clustering techniques facilitat...
This paper aims to detect users generating spam reviews or review spammers. We identify several characteristic behaviors of review spammers and model these behaviors so as to dete...
In this paper, we aim to estimate the similarity between users according to their GPS trajectories. Our approach first models a user’s GPS trajectories with a semantic location ...
Even though the coordination of kids’ activities is largely successful, the modern dual income family still regularly experiences breakdowns in their practices. Families often r...