Abstract. The quality of today's digital maps is very high. This allows for new functionality as illustrated by modern car navigation systems (e.g., TomTom, Garmin, etc.), Goo...
Workflow management systems (WFMS) are a cornerstone of mission-criticial, possibly cross-organizational business processes. For largescale applications both their performance and ...
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
We study small distributed work groups capturing, managing, and reusing knowledge in a collaborative activity. We conceive this process as adaptation of a group to an activity and...
Gregorio Convertino, Thomas P. Moran, Barton A. Sm...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...