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BIS
2008
174views Business» more  BIS 2008»
13 years 9 months ago
Hubbub - An Innovative Customer Support Forum
Internet user forums have been proven to be effective not just as a community meeting place but also as a supporting tool for various business products. Traditional forums are desi...
Duong Nguyen, Simon Thompson, Cefn Hoile
DGO
2007
125views Education» more  DGO 2007»
13 years 9 months ago
Members of congress websites: diffusion at the tip of the iceberg
How do Members of Congress manage the opportunities that the Internet offers? Here we present the initial results from interviews with 100 Congressional offices about their decisi...
David Lazer, Ines Mergel, Curt Ziniel, Kevin Ester...
IJCAI
2007
13 years 9 months ago
Augmented Experiment: Participatory Design with Multiagent Simulation
To test large scale socially embedded systems, this paper proposes a multiagent-based participatory design that consists of two steps; 1) participatory simulation, where scenario-...
Toru Ishida, Yuu Nakajima, Yohei Murakami, Hideyuk...
IADIS
2003
13 years 9 months ago
Accessible and Usable Internet System Design
The social concept “fragmented group” – is disabling people because it does not provide access to products and services to an enormous segment. Nobody, if they consciously t...
Runa Jesmin
PAKM
2000
13 years 9 months ago
Knowledge Management and New Product Development: Learning from a Software Development Firm
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
Abraham B. Shani, James A. Sena