: Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems, which we define as value...
Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kre...
Utilization of Radio Frequency Identification (RFID) is often presented as improving supply chain management even though there are still few in-depth studies that support the hype...
Establishing a grassroots innovation pipeline has come to the fore as strategy for nurturing innovation within large organizations. A key element of such pipelines is the use of a...
The media industry is challenged to find new lines of business as technology redefines content, distribution and customer expectations. This is a case study of Oxygen Media where ...
The advent of the smartphone as a highly complex technology has been accompanied by mobile operating systems (OS), large communities of developers, diverse content providers, and ...