The interoperability of IM (Instant Messaging) and SMS (Short Messaging Service) networks allows users to seamlessly use a variety of computing devices from desktops to cellular p...
Instant messaging has become a part of our daily live. Instant communication, either with a mobile device or with a computer based application, is an increasingly used form of com...
Instant messaging (IM) is a common and popular way for co-workers, friends, and family to stay in touch, but its “always-on” properties can sometimes lead people to feel overe...
Jeffrey T. Hancock, Jeremy P. Birnholtz, Natalya N...
In this work, we introduce the use of tags to support the near synchronous use of instant messaging (IM). As a proof-of-concept, we developed a plug-in in Lotus Sametime, an enter...
Gary Hsieh, Jennifer Lai, Scott E. Hudson, Robert ...
Instant Messaging (IM) is being widely adopted by teenagers. In a study of 16 teenage IM users, we explore IM as an emerging feature of teen life, focusing our questions on its su...