Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
Experience-based continuous learning is essential for improving products, processes, and technologies in emerging as well as established areas of business and engineering science....
Andreas Jedlitschka, Klaus-Dieter Althoff, Bjö...
We address the problem of integrating objects from a source taxonomy into a master taxonomy. This problem is not only currently pervasive on the web, but also important to the eme...
In the process of developing Web Based Training (WBT) applications, the Sharable Content Object Reference Model (SCORM) has become the most common eLearning standard making it pos...
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...