RFID technology can be used to significantly improve the efficiency of business processes by providing the capability of automatic identification and data capture. This technol...
As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
— Within service-oriented business environments, the non-routine processing of requests requires a greater degree of social interaction and learning in order to achieve an effect...
There is a lack of an integrated technology that will increase effective usage of the vast and heterogeneous multi-lingual and multimedia digital content. The need is being express...
This paper is about Reinforcement Learning (RL) applied to online parameter tuning in Stochastic Local Search (SLS) methods. In particular a novel application of RL is considered i...