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NAACL
2004
13 years 10 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
ICSM
2008
IEEE
14 years 3 months ago
Standard-based data and service interoperability in eHealth systems
International standardization in information representation, organization, and dissemination are meant to eliminate the discrepancies in communication among participating organiza...
Kamran Sartipi, Mohammad H. Yarmand
DEBU
2002
112views more  DEBU 2002»
13 years 8 months ago
Architecture and Implementation of an XQuery-based Information Integration Platform
An increasing number of business users and software applications need to process information that is accessible via multiple diverse information systems, such as database systems,...
Yannis Papakonstantinou, Vasilis Vassalos
RTAS
2000
IEEE
14 years 4 days ago
An Approach for Supporting Temporal Partitioning and Software Reuse in Integrated Modular Avionics
The Integrated Modular Avionics (IMA) approach can achieve lower overall hardware costs and reduced level of spares by getting multiple applications that have traditionally been i...
Mohamed F. Younis, Mohamed Aboutabl, Daeyoung Kim
HICSS
2005
IEEE
169views Biometrics» more  HICSS 2005»
14 years 2 months ago
Developing E-Government Integrated Infrastructures: A Case Study
The Public Domain (PD) always serves as an agent to provide better and reliable services and information to citizens. Recent advancements in technology, citizen-demand and new pub...
Marinos Themistocleous, Zahir Irani, Peter E. D. L...