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159
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TAL
2010
Springer
15 years 2 months ago
Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality?
We need to analyse a large number of e-mails sent by the citizens to the customer services department of a governmental organisation based in Sweden. To carry out this analysis we ...
Hercules Dalianis, Magnus Rosell, Eriks Sneiders
164
Voted
TAL
2010
Springer
15 years 1 months ago
Passage Retrieval in Log Files: An Approach Based on Query Enrichment
Abstract. The question answering systems are considered the next generation of search engines. This paper focuses on the first step of this process, which is to search for relevant...
Hassan Saneifar, Stéphane Bonniol, Anne Lau...
166
Voted
SIGMOD
2012
ACM
210views Database» more  SIGMOD 2012»
13 years 6 months ago
Interactive regret minimization
We study the notion of regret ratio proposed in [19] to deal with multi-criteria decision making in database systems. The regret minimization query proposed in [19] was shown to h...
Danupon Nanongkai, Ashwin Lall, Atish Das Sarma, K...
109
Voted
NLDB
2000
Springer
15 years 7 months ago
Using Information Extraction and Natural Language Generation to Answer E-Mail
This paper discusses the use of information extraction and natural language generation in the design of an automated e-mail answering system. We analyse short free-form texts and ...
Leila Kosseim, Stéphane Beauregard, Guy Lap...
135
Voted
COLING
2002
15 years 3 months ago
Using Knowledge to Facilitate Factoid Answer Pinpointing
In order to answer factoid questions, the Webclopedia QA system employs a range of knowledge resources. These include a QA Typology with answer patterns, WordNet, information abou...
Eduard H. Hovy, Ulf Hermjakob, Chin-Yew Lin, Deepa...