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CHI
2011
ACM
13 years 21 days ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
ICSE
2012
IEEE-ACM
11 years 11 months ago
Predicting performance via automated feature-interaction detection
Abstract—Customizable programs and program families provide user-selectable features to allow users to tailor a program to an application scenario. Knowing in advance which featu...
Norbert Siegmund, Sergiy S. Kolesnikov, Christian ...
CHI
2005
ACM
14 years 9 months ago
The future of user interface design tools
This workshop aims to gather researchers in the field of user interface design tools to identify important themes for the next decade of research. These tools aid in the design an...
Dan R. Olsen, Scott R. Klemmer
TSMC
2008
110views more  TSMC 2008»
13 years 9 months ago
Bridging Global and Local Models of Service-Oriented Systems
Abstract-- A service-oriented system is a collection of independent services that interact with one another through message exchanges. Languages such as the Web Services Descriptio...
Johannes Maria Zaha, Marlon Dumas, Arthur H. M. te...
WWW
2008
ACM
14 years 9 months ago
Social and semantics analysis via non-negative matrix factorization
Social media such as Web forum often have dense interactions between user and content where network models are often appropriate for analysis. Joint non-negative matrix factorizat...
Zhi-Li Wu, Chi-Wa Cheng, Chun-hung Li