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IUI
2004
ACM
14 years 1 months ago
Sheepdog: learning procedures for technical support
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
IUI
2004
ACM
14 years 1 months ago
What would they think?: a computational model of attitudes
A key to improving at any task is frequent feedback from people whose opinions we care about: our family, friends, mentors, and the experts. However, such input is not usually ava...
Hugo Liu, Pattie Maes
SIGMETRICS
2004
ACM
105views Hardware» more  SIGMETRICS 2004»
14 years 1 months ago
A model of BGP routing for network engineering
The performance of IP networks depends on a wide variety of dynamic conditions. Traffic shifts, equipment failures, planned maintenance, and topology changes in other parts of th...
Nick Feamster, Jared Winick, Jennifer Rexford
UIST
2004
ACM
14 years 1 months ago
A toolkit for managing user attention in peripheral displays
Traditionally, computer interfaces have been confined to conventional displays and focused activities. However, as displays become embedded throughout our environment and daily li...
Tara Matthews, Anind K. Dey, Jennifer Mankoff, Sco...
ADC
2004
Springer
105views Database» more  ADC 2004»
14 years 1 months ago
Do Clarity Scores for Queries Correlate with User Performance?
Recently the concept of a clarity score was introduced in order to measure the ambiguity of a query in relation to the collection in which the query issuer is seeking information ...
Andrew Turpin, William R. Hersh