: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
The COTESYS cluster of excellence1 investigates cognition for technical systems such as vehicles, robots, and factories. Cognitive technical systems (CTS) are information processi...
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
In this paper we describe techniques used to move from a wide variety of speculative concepts to three working prototypes of potentially commercial audiophotography products. Stag...
The paper presents the activities and the results of the "Child Observation in school context workshop", an on line course realized during the last academic years at Mac...