Commercial-off-the-shelf (COTS) software tends to be cheap, reliable, and functionally powerful due to its large user base. It has thus become highly desirable to incorporate COTS ...
Software systems are often complex in the number of features that are available through the user interface and consequently, the number of interactions that can occur. Such system...
The conventional assumption that quality is an attribute of a product is misleading, as the attributes required for quality will depend on how the product is used. Quality of use ...
: OSM is a novel approach to usability analysis and design that focuses on the quality of fit between the concepts the user is working with and those represented within supporting ...
: This study investigates blind users’ mental models of Windows environment and their strategies in coping with new desktops and applications. The relationship between users’ m...
Sri Hastuti Kurniawan, Alistair G. Sutcliffe, Paul...