We introduce a conceptual framework that articulates the mechanics of collaboration for shared-workspace groupware: the low level actions and interactions that must be carried out...
Workspace awareness is knowledge about others' interaction with a shared workspace. Groupware systems provide only limited information about other participants, often comprom...
One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated t...
Jennifer English, Marti A. Hearst, Rashmi R. Sinha...
Downstream utility is a critical success factor for usability evaluation methods, in terms of the extent to which they can deliver value. In this paper we argue that field methods...
In this paper we discuss an approach for simulating the behaviour of interactive software systems, before starting on any of the actual implementation, based on a model of the sys...
Robert Chatley, Jeff Kramer, Jeff Magee, Sebasti&a...