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ICEBE
2009
IEEE
127views Business» more  ICEBE 2009»
14 years 1 months ago
Simulation-Based Evaluation of Workflow Escalation Strategies
Workflows in the service industry sometimes need to deal with multi-fold increases in customer demand within a short period of time. Such spikes in service demand may be caused by...
Ka-Leong Chan, Yain-Whar Si, Marlon Dumas
CAISE
2010
Springer
13 years 7 months ago
Monitoring and Analyzing Service-Based Internet Systems through a Model-Aware Service Environment
Abstract As service-based Internet systems get increasingly complex they become harder to manage at design time as well as at runtime. Nowadays, many systems are described in terms...
Ta'id Holmes, Uwe Zdun, Florian Daniel, Schahram D...
MKWI
2008
150views Business» more  MKWI 2008»
13 years 8 months ago
A Reference Model for Seamless Cross-Organizational Collaboration in the Public Sector
: Today, electronic cross-company collaboration is about to gain significant momentum, but still shows weaknesses with respect to productivity, flexibility and quality: A lack of s...
Christoph Schroth
CAISE
2000
Springer
13 years 11 months ago
Gossip: An Awareness Engine for Increasing Product Awareness in Distributed Development Projects
More and more product development projects involve geographically distributed groups of developers. One problem in such groups is the long term lack of awareness of the activities ...
Babak A. Farshchian
ICDCSW
2007
IEEE
14 years 1 months ago
Transactions in Content-Based Publish/Subscribe Middleware
Content-based publish/subscribe provides a flexible communication model for component interoperation in large-scale environments. In process support systems and other application...
Luis Vargas, Lauri I. W. Pesonen, Ehud Gudes, Jean...