We have analyzed 607 sentences of spontaneous human-computer speech data containing repairs, drawn from a total corpus of 10,718 sentences. We present here criteria and techniques...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Document drafting is a key component of legal expertise. E ective legal document drafting requires knowledge both of legal domain knowledge and of the structure of legal discourse...
Karl Branting, Charles B. Callaway, Bradford W. Mo...
Information visualization has been a research topic for many years, leading to a mature field where guidelines and practices are well established. Knowledge visualization, in contr...
This paper presents first a review of recent advancements in the theory of knowledge creation, starting with Shinayakana Systems Approach of Sawaragi and Nakamori and The Knowledg...