“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
Numerous techniques exist to help users automate repetitive tasks; however, none of these methods fully support enduser creation, use, and modification of the learned tasks. We pr...
Aaron Spaulding, Jim Blythe, Will Haines, Melinda ...
Blogging in the enterprise is increasingly popular and recent research has shown that there are numerous benefits for both individuals and the organization, e.g. developing reputa...
The Grid paradigm of accessing heterogeneous distributed resources proved to be extremely effective, as many organizations are relying on Grid middlewares for their computational ...
Paolo Andreetto, Sergio Andreozzi, Antonia Ghisell...
: ConnectIT uses a graphical representation to express strategies for playing the connect-four game. With this tool we can transfer complex knowledge about the connect-four game it...