We are not only in a new millennium but also a new era. A variety of terms such as the Post-Industrial Era (Huber, 1990), the Information Age (Shapiro et al, 1999), the Third Wave...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
A central issue in knowledge management and software process improvement is to learn from experience. In software engineering, most experience is gathered in projects, which makes ...
In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports ...
: Knowledge management typically focuses on communicating and spreading information and knowledge within a company. It is usually limited to technology or business information in s...