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ITNG
2010
IEEE
14 years 1 months ago
On the Design of User-Centric Supporting Service Composition Environments
—In a user-centric service creation process, users should drive the service creation, in which services can be composed out of existing services. However, the creation is expecte...
Eduardo Goncalves da Silva, Luís Ferreira P...
INFSOF
2006
129views more  INFSOF 2006»
13 years 8 months ago
An interactive service customization model
: Mass customization has become one of the key strategies for a service provider to differentiate itself from its competitors in a highly segmented global service market. This pape...
Jian Cao, Jie Wang, Kincho H. Law, Shen-sheng Zhan...
RULEML
2005
Springer
14 years 1 months ago
ContractLog: An Approach to Rule Based Monitoring and Execution of Service Level Agreements
In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
Adrian Paschke, Martin Bichler, Jens Dietrich
DEEC
2006
IEEE
13 years 10 months ago
Explanation Services and Request Refinement in User Friendly Semantic-Enabled B2C E-Marketplaces
Abstract. This paper presents an approach aimed at fully exploiting semantics of supply/demand descriptions in B2C and C2C e-marketplaces. Distinguishing aspects include logic-base...
Simona Colucci, Tommaso Di Noia, Eugenio Di Sciasc...
AAAI
2007
13 years 10 months ago
The VITA Financial Services Sales Support Environment
Knowledge-based recommender technologies support customers and sales representatives in the identification of appropriate products and services. These technologies are especially ...
Alexander Felfernig, Klaus Isak, Kalman Szabo, Pet...