—In a user-centric service creation process, users should drive the service creation, in which services can be composed out of existing services. However, the creation is expecte...
: Mass customization has become one of the key strategies for a service provider to differentiate itself from its competitors in a highly segmented global service market. This pape...
Jian Cao, Jie Wang, Kincho H. Law, Shen-sheng Zhan...
In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
Abstract. This paper presents an approach aimed at fully exploiting semantics of supply/demand descriptions in B2C and C2C e-marketplaces. Distinguishing aspects include logic-base...
Simona Colucci, Tommaso Di Noia, Eugenio Di Sciasc...
Knowledge-based recommender technologies support customers and sales representatives in the identification of appropriate products and services. These technologies are especially ...
Alexander Felfernig, Klaus Isak, Kalman Szabo, Pet...