Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
As the IT industry is becoming more and more interested in service oriented business models and upcoming technologies like Web Services or Grid Computing, the need for automated c...
Abstract. Due to the increasing amount and complexity of knowledge and information in many domains, students who self-regulate their study in e-learning scenarios often suffer from...
Knowledge is an interesting concept that has attracted the attention of philosophers for thousands of years. In more recent times, researchers have investigated knowledge in a mor...