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» Learning Software Maintenance Organizations
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ICSM
2002
IEEE
14 years 1 months ago
An Approach to Classify Software Maintenance Requests
When a software system critical for an organization exhibits a problem during its operation, it is relevant to fix it in a short period of time, to avoid serious economical losse...
Giuseppe A. Di Lucca, Massimiliano Di Penta, Sara ...
WCRE
2002
IEEE
14 years 1 months ago
A Disturbing Result on the Knowledge Used during Software Maintenance
As part of a long term project aiming at empowering software maintainers with knowledge based tools we conducted an empirical study on the knowledge they use when doing maintenanc...
Maria Fernanda N. Ramal, Ricardo de Moura Meneses,...
STEP
2005
IEEE
14 years 2 months ago
Adoption-Centric Software Maintenance Process Improvement via Information Integration
Software process improvement is an iterative activity, normally involving measurement, analysis, and change. For most organizations, the existing software process has substantial ...
Shihong Huang, Scott R. Tilley, Michael VanHilst, ...
CSCW
2004
ACM
14 years 2 months ago
Learning from project history: a case study for software development
The lack of lightweight communication channels and other technical and sociological difficulties make it hard for new members of a non-collocated software development team to lea...
Davor Cubranic, Gail C. Murphy, Janice Singer, Kel...
LSO
2004
Springer
14 years 1 months ago
Tool Support for Inter-team Learning in Agile Software Organizations
The need for organizational learning support is common among all software development companies but is not addressed by agile software methods practitioners. The typical Experience...
Thomas Chau, Frank Maurer