In this work we compare an in-house designed Tangible User Interface (TUI) with three alternative single-user tools through an empirical investigation. These three alternative too...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
Abstract. Procedural knowledge in medicine uses to come expressed as isolated sentences in Clinical Practice Guidelines (CPG) that describe how to act in front of specific health-c...
—Researchers in robotics and artificial intelligence have often looked at biology as a source of inspiration for solving their problems. From the opposite perspective, neuroscie...