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WSC
2008
13 years 10 months ago
A simulation based scheduling model for call centers with uncertain arrival rates
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
Thomas R. Robbins, Terry P. Harrison
ACL
2010
13 years 5 months ago
Conditional Random Fields for Word Hyphenation
Finding allowable places in words to insert hyphens is an important practical problem. The algorithm that is used most often nowadays has remained essentially unchanged for 25 yea...
Nikolaos Trogkanis, Charles Elkan
CSCW
2002
ACM
13 years 7 months ago
Why distance matters: effects on cooperation, persuasion and deception
In this study, we examine how geographic distance affects collaboration using computer-mediated communication technology. We investigated experimentally the effects of cooperating...
Erin Bradner, Gloria Mark
DATE
2007
IEEE
98views Hardware» more  DATE 2007»
14 years 2 months ago
A one-shot configurable-cache tuner for improved energy and performance
We introduce a new non-intrusive on-chip cache-tuning hardware module capable of accurately predicting the best configuration of a configurable cache for an executing application....
Ann Gordon-Ross, Pablo Viana, Frank Vahid, Walid A...
METRICS
2003
IEEE
14 years 29 days ago
Design Patterns and Change Proneness: An Examination of Five Evolving Systems
Design patterns are recognized, named solutions to common design problems. The use of the most commonly referenced design patterns should promote adaptable and reusable program co...
James M. Bieman, Greg Straw, Huxia Wang, P. Willar...