In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
Finding allowable places in words to insert hyphens is an important practical problem. The algorithm that is used most often nowadays has remained essentially unchanged for 25 yea...
In this study, we examine how geographic distance affects collaboration using computer-mediated communication technology. We investigated experimentally the effects of cooperating...
We introduce a new non-intrusive on-chip cache-tuning hardware module capable of accurately predicting the best configuration of a configurable cache for an executing application....
Ann Gordon-Ross, Pablo Viana, Frank Vahid, Walid A...
Design patterns are recognized, named solutions to common design problems. The use of the most commonly referenced design patterns should promote adaptable and reusable program co...
James M. Bieman, Greg Straw, Huxia Wang, P. Willar...