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CSCW
2004
ACM
14 years 1 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
STACS
1995
Springer
13 years 11 months ago
Generalized Scans and Tri-Diagonal Systems
Motivatedby the analysis of known parallel techniques for the solution of linear tridiagonal system, we introduce generalized scans, a class of recursively de ned lengthpreserving...
Paul F. Fischer, Franco P. Preparata, John E. Sava...
ECIS
2001
13 years 9 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
IROS
2009
IEEE
195views Robotics» more  IROS 2009»
14 years 2 months ago
System design of an Insertable Robotic Effector Platform for Single Port Access (SPA) Surgery
—This paper presents a novel design and preliminary kinematic analysis of an Insertable Robotic Effector Platform (IREP) for Single Port Access (SPA) Surgery. The IREP robot can ...
Kai Xu 0005, Roger E. Goldman, Jienan Ding, Peter ...
HPCC
2005
Springer
14 years 1 months ago
Exploring Regression for Mining User Moving Patterns in a Mobile Computing System
In this paper, by exploiting the log of call detail records, we present a solution procedure of mining user moving patterns in a mobile computing system. Specifically, we propose ...
Chih-Chieh Hung, Wen-Chih Peng, Jiun-Long Huang