In business processes, knowledge-intensive tasks are ones in which the people performing such tasks are involved in a fair degree of uncertainty. These people are required to appl...
Independent from specific application domains, similar requirements can be identified regarding information needs during daily work. For coping with generality on the one hand an...
: The complex usage of mobile devices coupled with their limited resources in terms of display and processing suggests that being able to understand the context of the user would b...
Abstract. Computer mobility allows people to use computers in varied and changing environments. This variability forces applications to adapt thus requiring awareness of the comput...
Knowledge workers are often embedded in an organizational setting, where execution of processes allows for appropriate, context-sensitive support. When a knowledge worker starts a ...