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INFOCOM
2011
IEEE
13 years 1 months ago
Making sense of customer tickets in cellular networks
—Effective management of large-scale cellular data networks is critical to meet customer demands and expectations. Customer calls for technical support provide direct indication ...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...
JMIS
2011
66views more  JMIS 2011»
13 years 1 months ago
Drivers of the Long Tail Phenomenon: An Empirical Analysis
: The Internet makes it easy to offer large assortments of products, tempting managers to chase the “long tail”—that is, the phenomenon in which niche products gain a signifi...
Oliver Hinz, Jochen Eckert, Bernd Skiera
PAM
2011
Springer
13 years 1 months ago
Evolution of Cache Replacement Policies to Track Heavy-Hitter Flows
Several important network applications cannot easily scale to higher data rates without requiring focusing just on the large traffic flows. Recent works have discussed algorithmic...
Martin Zádník, Marco Canini
CIKM
2011
Springer
12 years 10 months ago
Ranking-based processing of SQL queries
A growing number of applications are built on top of search engines and issue complex structured queries. This paper contributes a customisable ranking-based processing of such qu...
Hany Azzam, Thomas Roelleke, Sirvan Yahyaei
COOPIS
2004
IEEE
14 years 2 months ago
Trust-Aware Collaborative Filtering for Recommender Systems
Recommender Systems allow people to find the resources they need by making use of the experiences and opinions of their nearest neighbours. Costly annotations by experts are replac...
Paolo Massa, Paolo Avesani
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