The user-centric service creation paradigm set out in Web 2.0 technologies on the Internet allows users to define and share their new content and applications. Open services and in...
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
Abstract In this paper we describe a general logic-enabled Formal Concept Analysis (FCA) approach to manage patient record instances. In particular, the conceptual model of the dom...
Bo Hu, Srinandan Dasmahapatra, David Dupplaw, Paul...
As the use of social networking websites becomes increasingly common, the types of social relationships managed on these sites are becoming more numerous and diverse. This researc...
This paper explores the impact of enterprise-wide processes and technologies on group relations and exchanges. We examine the use of Customer Relationship Management (CRM) tools i...
Melissa Cefkin, Jakita O. Thomas, Jeanette Blomber...