1709 search results - page 5 / 342 » Managing Customer Expectations |
ISCC
1999
IEEE
13 years 11 months ago
1999
IEEE
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
HICSS
2008
IEEE
14 years 1 months ago
2008
IEEE
“Don’t put all your eggs in one basket” is common wisdom with respect to financial portfolio theory. The configuration of customer portfolios with regard to appropriate risk...
VLDB
2005
ACM
14 years 26 days ago
2005
ACM
A key challenge for companies is to manage customer relationships as an asset. To create an effective toolkit for the analysis of customer relationships, a combination of relation...
RE
1999
Springer
13 years 11 months ago
1999
Springer
One of the difficulties in requirements negotiation is to determine a feasible and mutually satisfactory set of requirements for the developer and the user, a problem related to C...
WSC
1998
13 years 8 months ago
1998
This paper describes the application of computer simulation to a new and interesting problem area, the management of major theme parks. The operation and management of theme parks...