1709 search results - page 6 / 342 » Managing Customer Expectations |
ELPUB
2007
ACM
13 years 11 months ago
2007
ACM
In Greece, there seems to be a growing level of awareness regarding open access among scholars, faculty staff and information professionals. Indeed, consensus regarding the necess...
CEAS
2005
Springer
14 years 28 days ago
2005
Springer
We reduce email overload by addressing the problem of waiting for a reply to one’s email. We predict whether sent and received emails necessitate a reply, enabling the user to b...
HICSS
2002
IEEE
14 years 10 days ago
2002
IEEE
This paper examines challenges involved in managing product-centered communities. Using the notion of customer role ambiguity, the paper explores the ambiguity involved in balanci...
IM
1997
13 years 8 months ago
1997
We present an architecture for customer management and control of a broadband VPN service. The architecture is aimed at giving the VPN customer a high level of control over the tr...
IPPS
2000
IEEE
13 years 11 months ago
2000
IEEE
The Network Weather Service NWS is a distributed resource monitoring and utilization prediction system, employed as an aid to scheduling jobs in a metacomputing environment 9, 1...