1709 search results - page 6 / 342 » Managing Customer Expectations |
121
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ELPUB
2007
ACM
15 years 7 months ago
2007
ACM
In Greece, there seems to be a growing level of awareness regarding open access among scholars, faculty staff and information professionals. Indeed, consensus regarding the necess...
128
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CEAS
2005
Springer
15 years 8 months ago
2005
Springer
We reduce email overload by addressing the problem of waiting for a reply to one’s email. We predict whether sent and received emails necessitate a reply, enabling the user to b...
HICSS
2002
IEEE
15 years 8 months ago
2002
IEEE
This paper examines challenges involved in managing product-centered communities. Using the notion of customer role ambiguity, the paper explores the ambiguity involved in balanci...
106
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IM
1997
15 years 4 months ago
1997
We present an architecture for customer management and control of a broadband VPN service. The architecture is aimed at giving the VPN customer a high level of control over the tr...
103
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IPPS
2000
IEEE
15 years 7 months ago
2000
IEEE
The Network Weather Service NWS is a distributed resource monitoring and utilization prediction system, employed as an aid to scheduling jobs in a metacomputing environment 9, 1...