Abstract. The intent of this position paper is to present the focus of interest of our end-user development (EUD) related research at SAP Research CEC Darmstadt, enabling other par...
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
Many formal modelling notations for business processes have been proposed during the last decade. They can be broadly classified into high-level visual notations, with an intuiti...
Needs-based analysis lies at the intersection of product marketing and new product development. It is the study of why consumers purchase and what they do with those purchases. In...
A growing number of applications are built on top of search engines and issue complex structured queries. This paper contributes a customisable ranking-based processing of such qu...