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» Managing Process Variants as an Information Resource
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SIGUCCS
2004
ACM
14 years 1 months ago
Web-based technologies: reaching their ultimate potential on restricted budgets
Academic institutions’ dependence on web-based technologies to improve efficiency in class offerings, academic records, and office documentation is increasing at a rapid pace. T...
Salvador Báez-Franceschi, Karen Le, Diana V...
SIGUCCS
2000
ACM
13 years 12 months ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
SIGUCCS
2003
ACM
14 years 25 days ago
Student staff: n. an energetic, brilliant, creative, talented potential rolled into a food-driven, sleep-deprived, unmotivated c
Students are a wonderful resource for any department of a college or university, especially an ITS department. They are inexpensive and abundant. They want to work at strange time...
Karen McRitchie
ECIS
2003
13 years 9 months ago
Leveraging organizational knowledge to formulate manufacturing strategy
This paper describes a web-based system that integrates knowledge management and decision-making features to enable short-term communities of practice develop manufacturing strate...
Nikos I. Karacapilidis, Emmanuel Adamides, Christi...
IKE
2003
13 years 9 months ago
The Research of the Development of an Intelligent Knowledge Service Model
Traditional knowledge management mechanism focused on the re-usage of knowledge library. However, it lacks the ability of knowledge innovation and co-creation. Meanwhile, employee...
Bih-Yaw Shih